Publications

Articles

Assessment of E-Resource Usage at University of Massachusetts Amherst: A MINES for Libraries® Study Using Tableau for Visualization and Analysis
Rachel Lewellen and Terry Plum. Research Library Issues, no. 288 (2016): Data Visualization in Research Libraries.

EBL Ebook Use Compared to the Use of Equivalent Print Books and other Eresources: A University of Massachusetts Amherts – MINES for Libraries® Case Study
Rachel Lewellen, Steve Bischof, and Terry Plum. Performance Measurement and Metrics. Vol 17, no. 2 (2016): 150–164.

What Is Different About E-Books?: A MINES for Libraries® Analysis of Academic and Health Sciences Research Libraries’ E-Book Usage
Terry Plum and Brinley Franklin, portal: Libraries and the Academy 15, no. 1 (2015): 93-121, doi: 10.1353/pla.2015.0007.

Measuring use of licensed electronic resources: A second iteration of the MINES for Libraries® survey on Scholars Portal and other resources for the Ontario Council of University Libraries
Dana Thomas, Catherine Davidson, Martha Kyrillidou, and Terry Plum, Library Management 33, no. 6/7 (2012): 374-388.

Measuring the Impact of Networked Electronic Resources: Developing an Assessment Infrastructure for Libraries, State, and Other Types of Consortia
Terry Plum, Brinley Franklin, Martha Kyrilldou, Gary Roebuck, and Mashana Davis, Performance Measurement and Metrics: The International Journal for Library and Information Services 11, no. 2 (2010): 184-198.

The Value of Electronic Resources: Measuring the Impact of Networked Electronic Services (MINES for Libraries®) at the Ontario Council of University Libraries
Catherine Davidson and Martha Kyrillidou, Research Library Issues: A Bimonthly Report from ARL, CNI, and SPARC 271 (2010): 41-47.

Evaluating Usage and Impact of Networked Electronic Resources through Point-of-Use Surveys: A MINES for Libraries ™ Study
Martha Kyrillidou, Terry Plum, and Bruce Thompson, The Serials Librarian 59 (2010): 159-183.

Assessing the Value and Impact of Digital Content
Brinley Franklin and Terry Plum, Journal of Library Administration 48, no. 1 (2008): 41-47.

Successful Web Survey Methodologies for Measuring the Impact of Networked Electronic Services (MINES for Libraries)
Brinley Franklin and Terry Plum, IFLA Journal 32, no. 1 (2006): 28-40.

MINES for Libraries™: Measuring the Impact of Networked Electronic Services and the Ontario Council of University Libraries' Scholar Portal, Final Report
Martha Kyrillidou, Toni Olshen, Brinley Franklin, and Terry Plum, Washington, DC: Association of Research Libraries (2006).

OhioLINK Electronic Journal Use at Ohio State University
Tschera Harkness Connell, Sally A. Rogers, and Carol Pitts Diedrichs, portal: Libraries and the Academy 5, no. 3 (2005): 371-390.

Library usage patterns in the electronic information environment
Brinley Franklin and Terry Plum, Information Research 9, no. 4 (2004). Paper 187.

Documenting Usage Patterns of Networked Electronic Services
Brinley Franklin and Terry Plum, ARL: A Bimonthly Report, no. 230/231 (2003): 20-21.

Networked Electronic Services Usage Patterns at Four Academic Health Sciences Libraries
Brinley Franklin and Terry Plum, Performance Measurement and Metrics 3, no. 3 (2002): 123-133.

Conference Papers

MINES FOR LIBRARIES: Measuring the Impact of Networked Electonic Services
Noula Alvanoudi, Fillipos Kolovos, and Martha Kyrillidou, Paper, The 17th Annual Conference of Greek Academic Libraries, Ioannina, Greece, September 16, 2008. (In Greek).

The Story Behind the Numbers: Measuring the Impact of Networked Electronic Services (MINES) and the Assessment of the Ontario Council of University Libraries’ Scholars Portal
Martha Kyrillidou, Toni Olshen, Brinley Franklin, and Terry Plum, Paper, The 6th Northumbria International Conference on Performance Measurement in Libraries and Information Services, Durham, England, August 23, 2005.

Measuring the Impact of Networked Electronic Services (MINES): The North American Experience
Brinley Franklin, Paper, The Library Assessment Conference, Thessaloniki, Greece, June 13-15, 2005.

Managing the Electronic Collection with Cost per Use Data
Brinley Franklin, Paper, The World Library and Information Congress: 70th IFLA General Conference and Council, Buenos Aires, Argentina, August 22-27, 2004.

Presentations

What's Different About E-Books
Brinley Franklin and Terry Plum, Presentation, QQML 2014, Qualitative and Quantitative Methods in Libraries International Conference, Istanbul, Turkey, May 29, 2014.

Assessment of the usage of electronic resources at the University of Massachusetts, Amherst: A MINES study using Tableau software for visualization and analysis
Rachel Lewellen and Terry Plum, Presentation, 2014 Library Assessment Conference, Seattle, Washington, August 4-6, 2014.

What’s Different About E-Books
Brinley Franklin and Terry Plum, Presentation, QQML 2014, Qualitative and Quantitative Methods in Libraries International Conference, Istanbul, Turkey, May 29, 2014.

Library Assessment Using the Tools of StatsQUAL®
Gary Roebuck, Presentation, VALE-NJ Assessment Tool Fair, Rutgers University, New Brunswick, New Jersey, May 23, 2013.

MINES for E-Books
Brinley Franklin and Terry Plum, Presentation, 2012 Library Assessment Conference, Charlottesville, Virginia, October 29-31, 2012.

MINES for Libraries® Webcast
Martha Kyrillidou, Terry Plum, Gary Roebuck, Catherine Davidson, Margaret Martin Gardiner, Video, Webcast Briefing, Online, September 18, 2012.

The Value of Digital Content in the Academic Library
Terry Plum, Presentation, IUPUI University Library and School of Information and Library Science Joint Research Conference 2012, Indiana University, Indianapolis, Indiana, March 22, 2012.

Measuring Use of Licensed Electronic Resources: A Second Iteration of the MINES for Libraries® Survey on Scholars Portal and Other Resources for the Ontario Council of University Libraries
Catherine Davidson, Dana Thomas, Martha Kyrillidou, and Terry Plum, Presentation, 9th Northumbria International Conference on Performance Measurement in Libraries and Information Services, York, England, August 23, 2011.

The ARL StatsQUAL® Gateway to Assessment Tools with a Focus on LibQUAL+®, MINES for Libraries®, and ClimateQUAL® Research and Practice
Martha Kyrillidou, David Green, Gary Roebuck, and Charles Lowry, Presentation, Library Research Seminar V, University of Maryland, October 8, 2010.

Point of Use Web Surveys for Networked Electronic Resources: Implementation and Sampling Plans
Martha Kyrillidou, Terry Plum, and Bruce Thompson, Presentation, 8th Northumbria Conference on Performance Measurement in Libraries and Information Services, Florence, Italy, August 18, 2009.

Academic Research Library Support of Sponsored Research in the United States
Brinley Franklin, Presentation, Qualitative and Quantitative Methods in Libraries International Conference, Chania, Greece, May 29, 2009.

MINES for Libraries™: Measuring the Impact of Networked Electronic Services
Martha Kyrillidou, Presentation, PALCI conference call, October 24, 2008.

Measuring the Impact of Networked Electronic Resources: Developing Assessment Infrastructure for Libraries, State, and Other Types of Consortia
Terry Plum, Brinley Franklin, Martha Kyrillidou, Gary Roebuck, Raynna Bowlby, Mashana Davis, and Kristina Justh, Presentation, Library Assessment Conference, University of Washington, Seattle, WA, August 4-6, 2008.

LibQUAL+®, MINES for Libraries™ and Other Tools; Packaging Results to Communicate to Stakeholders
Gary Roebuck and Kristina Justh, Presentation, "Planning for Results: Making Data Work for You," The Cato Institute, Washington, DC, February 20, 2008.

MINES for Libraries™: Measuring the Impact of Networked Electronic Services
Martha Kyrillidou, Terry Plum, and Bruce Thompson, Presentation, Rutgers University Library, New Brunswick, NJ, June 1, 2007.

Demonstrating Value and Creating Value: Evidence-Based Library Management through MINES for Libraries™
Brinley Franklin and Martha Kyrillidou, Presentation, Scholars Portal Forum, Ontario Council of University Libraries, Toronto, Canada, February 1, 2006.

The Story Behind the Numbers: Measuring the Impact of Networked Electronic Services (MINES) and the Assessment of the Ontario Council of University Libraries’ Scholars Portal
Brinley Franklin, Martha Kyrillidou, and Toni Olshen, Presentation, 6th Northumbria International Conference on Performance Measurement in Libraries and Information Services, Durham, England, August 22-23, 2005.

Use Measures for Electronic Resources: Theory and Practice - A Librarian’s Perspective
Brinley Franklin, Presentation, ALCTS meeting held, ALA Annual Conference, Chicago, IL, June 23-29, 2005.

Measuring the Impact of Networked Electronic Services (MINES): The North American Experience
Brinley Franklin, Presentation, Library Assessment Conference, Thessaloniki, Greece, June 13-15, 2005.

Assessing the Value of Networked Electronic Services: The MINES survey
Martha Kyrillidou, Brinley Franklin, and Terry Plum, Panel Session, 12th National ACRL Conference, Minneapolis, MN, April 8, 2005.

ACRL: Outcome Assessment Tools for the Library of the Future: MINES at OCUL
Toni Olshen, Presentation, ACRL Preconference Workshop, Minneapolis, MN, April 7, 2005.

LibQUAL+® Introduction
Colleen Cook and Bruce Thompson, ACRL Preconference Workshop on "Outcomes Assessment Tools for the Library of the Future: : LibQUAL+® and MINES", April 7, 2005.

LibQUAL+® Qualitative Grounding
Colleen Cook and Bruce Thompson, ACRL Preconference Workshop on "Outcomes Assessment Tools for the Library of the Future: : LibQUAL+® and MINES", April 7, 2005.

LibQUAL+® Quantitative Evidence
Colleen Cook and Bruce Thompson, ACRL Preconference Workshop on "Outcomes Assessment Tools for the Library of the Future: : LibQUAL+® and MINES", April 7, 2005.

MINES for Libraries
Brinley Franklin, Presentation, ACRL Preconference Workshop, Minneapolis, MN, April 7, 2005.

Outcome Assessment Tools for the Library of the Future
Martha Kyrillidou, Presentation, ACRL Preconference Workshop, Minneapolis, MN, April 7, 2005.

Technical Implementation of the MINES Survey Methodology
Terry Plum, Presentation, ACRL Preconference Workshop, Minneapolis, MN, April 7, 2005.

MINES: Measuring the Impact of Networked Electronic Services
Brinley Franklin, Presentation, CREPUQ program De nouveaux outils de mesure pour les bibliothèques universitaires: le programme New Measures Initiative de l’Association of Research Libraries (ARL), Montréal, Canada, February 11, 2005.

Proceedings of the Library Assessment Conference

Measuring Use of Licensed Electronic Resources: A Progress Report on the Second Iteration of the MINES for Libraries® Survey on Scholars Portal and Other Resources for the Ontario Council of University Libraries
Catherine Davidson, Dana Thomas, Martha Kyrillidou, and Terry Plum, in Proceedings of the 2010 Library Assessment Conference, Baltimore, Maryland, October 24-27, 2010, edited by Steve Hiller, Kristina Justh, Martha Kyrillidou, and Jim Self, 395-416. Washington, DC: Association of Research Libraries, 2011.

Measuring the Impact of Networked Electronic Resources: Developing an Assessment Infrastructure for Libraries, State, and Other Types of Consortia
Terry Plum, Brinley Franklin, Martha Kyrillidou, Gary Roebuck, and MaShana Davis, in Proceedings of the 2008 Library Assessment Conference, Seattle, Washington, August 4-7, 2008, edited by Steve Hiller, Kristina Justh, Martha Kyrillidou, and Jim Self, 25-36. Washington, DC: Association of Research Libraries, 2009.

Proceedings of the Northumbria Conference

Measuring use of licensed electronic resources: a second iteration of the MINES for Libraries® Survey on Scholars Portal and other resources for the Ontario Council of University Libraries
Catherine Davidson, Dana Thomas, Martha Kyrillidou, and Terry Plum, in Proceedings of the 9th Northumbria International Conference on Performance Measurement in Libraries and Information Services, Ian Hall, Stephen Thornton, and Stephen Town, eds. York, England, August 22-26, 2011 (York, UK: University of York, 2012): 91-101.

Academic Research Library Support of Sponsored Research in the United States
Brinley Franklin, Paper presented at the 4th Northumbria International Conference, Pittsburgh, PA, August 2001.

Assessing the Value of E-Resources to York University Faculty Using the MINES for Libraries Protocol: An Evolving Landscape
Aaron Lupton and Catherine Davidson, Journal of Web Librarianship 7, no. 4 (2013): 422-433.

Improving Evaluation of Resources through Injected Feedback Surveys
Terry Reese, Ariadne, No. 71 (2014)

Measuring the Use of Networked Electronic Journals in an Academic Library Consortium: Moving beyond MINES for Libraries™ in Ontario Scholars Portal
Marisa Scigliano, Serials Review 36, no. 2 (2010): 72-78.

Special

MINES for Libraries®: Measuring the Impact of Networked Electronic Services and the Ontario Council of University Libraries' Scholar Portal, Final Report 2011
Martha Kyrillidou, Brinley Franklin, Terry Plum, Kathy Scardellato, Dana Thomas, Catherine Davidson, Alan Darnell, Washington DC: Association of Research Libraries (2011).

MINES for Libraries®: University of Macedonia
Martha Kyrillidou, Gary Roebuck, and MaShana Davis, Washington, DC: Association of Research Libraries (2008).